The whole flow, in one line
Nothing is written until the outlet code validates. Every branch on the second row returns the customer to the entry screen with their monthly entitlement intact, which is the point: no failure in this journey costs a customer their month, so no failure becomes a complaint.
Discovery
2 screens
1App home
The customer opens Aseel inside the SAIB app and sees how many offers are left this month and the date the allowance resets.
Nothing yet. The monthly limit is shown, not enforced, at this point.
2Dining near you
Offers are listed by proximity. Anything already redeemed this month is greyed with the date it returns, so the customer knows before walking in.
Entitlement state is read to decide which cards are greyed.
Activation
2 screens
3Offer detail
The monthly limit is repeated on the offer itself. The customer taps Activate.
Nothing is written. Activate opens the code screen, it does not spend the offer.
4Terms gate
One screen states that the cashier's entry consumes the offer, not the tap.
Nothing is written. This screen exists purely to remove the accidental burn.
Verification
2 screens
5Outlet code entry
A five minute timer starts. The customer hands the phone across the counter and the cashier types the outlet code.
Nothing is written yet. The timer is what makes a screenshot of this screen worthless later.
6Merit validates
Merit resolves the code to an outlet, confirms that outlet carries this offer, and confirms the customer still holds the month's entitlement.
All three checks pass together, or nothing is recorded at all.
Confirmation
2 screens
7Redemption confirmed
The redemption is recorded with outlet, timestamp, customer, offer and a unique reference. The cashier applies the discount to the bill as normal.
This write is the first and only one in the journey.
8Offer locks for the month
The offer closes until the first of the next month, driven by a verified redemption and not by a tap.
The lock is written against a redemption that has proof behind it.
Failure paths
3 screens
9Wrong or ineligible code
The code does not match an outlet carrying this offer. The customer is told plainly that nothing has been used and can try again inside the timer.
No write. Entitlement untouched.
10Timer expires
Five minutes pass without a code. The screen expires and the customer can start again whenever they are ready.
No write. Entitlement untouched.
11Outlet cannot produce its codenot designed yet
A new branch or an unbriefed shift has no code to enter. A manual release has to come from someone at SAIB.
No write. Entitlement untouched, but the release path is undefined.
After
1 screen
12Redemption history
Every entry carries outlet, timestamp and reference. SAIB can pull the same rows as a report.
Read only.
Online
1 screen
13Online is unchanged
Online redemption still issues a promo code entered at the merchant checkout. No outlet code is involved.
The merchant checkout validates the promo code already, as it does today.
Enablement
1 screen
14The outlet card
Each outlet gets one page carrying one code. No installation, no merchant application, no account.
Merit Operations issues it at onboarding and reissues it whenever a code rotates.
Why not the lighter option
1 screen
Option C, for contrast
The customer taps activate and shows a screen. The cashier reads it and nothing is verified. Merit cannot confirm the customer was at the outlet or that a transaction happened, and the tap alone has already closed the offer for the month. Against this, Option D costs one handover and roughly five seconds.