One verified identity, connected to everything of value a person holds, and an agent that uses it on their behalf.
SAR 2.4BLoyalty value expiring unused each year, KSA
15–20%Checkout conversion lost to identity friction
~3 secLogin, against thirty by password
Brian Arfi Faridhi · Product Director
Slider 1 of 3 · Problem, solution, tier and benefit, differentiator, AI
Identity does not travel, so value cannot travel either
The problem
People do not use loyalty because they do not understand it
Seven to ten programmes held, fewer than three used
Every programme runs its own signup, KYC and password
Our solution
One verified identity, and an agent that uses it for them
The agent reads what they hold and applies it unasked
Everything links to Merit ID. Nothing gets its own stack.
Tier and benefit indicative
Tier
Active IDs
Per ID / mo
Why they buy it
Starter
to 10K
~$0.40
Stop building auth
Growth
10K to 100K
~$0.25
KYC reuse pays back
Scale
100K to 1M
~$0.15
Idle points become revenue
Enterprise
over 1M
Custom
National, high assurance
AI core
The checkout agentOn a SAR 400 basket it finds points, a forgotten coupon, an unclaimed entitlement and a membership discount, and applies all four. SAR 91.25, about 23 percent.
mTrust Score · GA October 2026Behavioural score from 1 to 100. Sets limits, catches anomalies live, and sells as a risk signal.
The data behind bothCross-programme behaviour no competitor holds, because none sits across issuers.
How Merit ID compares auth vendors have no loyalty, loyalty vendors have no identity
✓ holds it ~ partial – does not
Capability
Merit ID
Auth vendors
KYC vendors
Loyalty suites
Verified consumer identity
✓
✓
✓
–
One KYC reused across partners
✓
–
~
–
Behavioural trust score
✓
–
~
–
Value travels with the identity
✓
–
–
~
Slider 2 of 3 · GTM
Saudi first, then the Gulf and Egypt
Countries
Saudi Arabia
Live
UAE, Jordan, Egypt
H2 2026
Wider Gulf
2027
Persona · B2C
Points-rich and digitally active, KSA and the UAE
Does not want an identity product. Accepts it because it unlocks value already owned
ICP · B2B
Banks paying for KYC per channel, not per customer
Telcos with large bases and little loyalty liquidity
Airlines whose miles are locked to one programme
Retailers carrying idle point liability
Government programmes needing high assurance
The issuer network today
Partner
State
Note
BSF, Al Rajhi, ANB
Connected
Technical connection established
STC Qitaf
Almost done
The handoff pattern the network reuses
SAIB
Client, and an investor
Identity connection still to build
Kantar, Nielsen
Running storefronts
Answer a survey with a Merit ID, get paid
Airlines
Target
Saudia, flynas, Riyadh Air
Density is the asset. Three issuers make three connections. Five make ten. Eight make twenty-eight. Per-seat revenue scales with customers. Network value scales with the connections between them.
Slider 3 of 3 · Revenue, users and roadmap
2026 builds the layer. 2027 sells it.
Internal only2026 external revenue, by design
~$1.0M2027 run-rate, 550K IDs at $0.15 model
~85%Gross margin, identity and mTrust
4Issuer connections live or closing
Where revenue comes from indicative, not validated
Layer
Rate
GM
Identity and API fees
$0.15–0.40 per active ID / mo
~85%
Issuer integration
$25–60K per issuer, one off
55–65%
mTrust as a service
$0.01–0.03 per call, or from $3K / mo
~85%
Cross-programme spread
1.5–3.0% of value converted
compounds
Settlement spread grows with network density rather than seat count. It is the only line that gets structurally better the longer the network runs.
Roadmap
Q4 2026
mTrust GA · internal rollout complete across Finance, ERP and Ops · SAIB and STC Qitaf closed · Nafath contracted · Membership GA
2027 H1
Partner-verifiable credentials, so a partner confirms a member without calling Merit · KYC reuse marketplace · mTrust v2 trained on the 2026 data
2027 H2
Cross-programme clearing against one identity · national-programme deployment · identity layer beyond the Gulf
Per-seat revenue scales with customers. Settlement scales with the connections between them. That is a much steeper curve, and it is why the issuer count matters more than the headline price.
Appendix · Product proof
One connection, and the value follows the member to any checkout
A member links a programme once. After that Merit ID carries the balance, the tier and the offers into any store that accepts it.
Connect a programme onceSix live, three ready. Merit ID keeps every balance and tier current from then onOne consent screenRead only balance, tier and benefits. STC keeps the points, Merit ID only connects themAt a third party checkoutMerit ID sits above the cards under "Before you pay". It does not replace the cardWhat the connection is worthSAR 91 found across four programmes, so SAR 400 is paid as SAR 309
Merit never holds the value. Each programme keeps its own points, and Merit ID applies them in the order that wastes the least.
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